Sites covered by this Privacy Statement
This Privacy Statement applies to all x-centric.com owned websites and domains, and our wholly owned subsidiaries (“X-Centric IT Solutions websites.”)
Links to non-X-Centric IT Solutions websites
Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
Is information that is associated with your name or personal identity. X-Centric uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with X-Centric. We take seriously the trust you place in us. X-Centric will not sell, rent or lease your personal information to others.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
Is data about usage and service operation that is not associated with a specific personal identity. X-Centric collects and analyzes non-personal information to evaluate how visitors use the X-Centric websites. Non-personal data we collect may include the pages visited on the X-Centric websites.
How we use your information
X-Centric uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some X-Centric IT Solutions websites. Occasionally we may also use your information to contact you for market research regarding X-Centric IT Solutions products or services.
In order to offer you a more consistent and personalized experience in your interactions with X-Centric, information collected through one X-Centric service may be combined with information obtained through other X-Centric IT Solutions services.
X-Centric IT Solutions is a US-based organization, with business processes, management structures, and technical systems that cross borders. Our privacy practices are designed to provide protection for your personal information, not only is US but all over the world. We may share your personal information within X-Centric IT Solutions and transfer it to countries in the world where we do business. Some countries may provide less legal protection for your information. In such countries X-Centric will still handle information in the manner we describe here.
Non-personal data is aggregated for reporting about X-Centric IT Solutions website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
Who we share your information with
X-Centric will not sell, rent or lease your personal information to others. X-Centric will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. X-Centric shares customer information across companies working on our behalf and X-Centric -owned business entities, but only as described above in “How we use your information.”
X-Centric IT Solutions contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in “How we use your information.” Suppliers and service providers are required to keep confidential the information received on behalf of X-Centric and may not use it for any purpose other than to carry out the services they are performing for X-Centric. These service providers may change or we may contract with additional service providers to better accommodate our customers.
X-Centric IT Solutions will not share personal information with any other third parties without your permission, unless to: (i) respond to duly authorized information requests of governmental authorities; (ii) comply with any law, regulation, subpoena, or court order, (iii) help prevent fraud or to enforce or protect the rights and properties of X-Centric or its subsidiaries; or (iv) to protect the personal safety of X-Centric employees and third parties on X-Centric property.
Circumstances may arise where, whether for strategic or other business reasons, X-Centric iT Solutions decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is X-Centric IT Solutions’ practice to seek appropriate protection for information in these types of transactions.
Your information and third-party companies
Certain X-Centric IT Solutions services are linked with those from unrelated third-party companies, some which offer you the option to share with both X-Centric and the third party personal data you provide. Examples include the ability to request communications from X-Centric marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
Keeping your information secure
X-Centric IT Solutions is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, X-Centric has in place appropriate physical and managerial procedures to safeguard the information we collect.
Changes to this Statement
If there are updates to the terms of X-Centric IT Solutions’ Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, X-Centric IT Solutions will provide notification to affected customers.
X-Centric IT Solutions, LLC
PO Box 510764
New Berlin, WI 53151-0764